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SmartTrade Blog

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Putting faces to the voices of the SmartTrade customer service team!

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Because our customer service team is often the first point of contact between your business and SmartTrade so we thought it was about time you saw who you were talking to. 

shane Shane Jefferys - Customer Support Facilitator

Shane’s a recent recruit brought into the SmartTrade team to fill the role of Customer Support Facilitator.

Shane’s usually your first point of contact when you call SmartTrade, if he can’t answer your question he will put you in touch with the person who can.
Outside of work Shane’s heavily involved in theatre, in the New Year he will playing a leading part in the Auckland Theatre Group’s production of Pride and Prejudice.
shree Sheree Mckillop - Accounts Manager 
Sheree’s the Accounts Manager here at SmartTrade dealing with anything from invoicing and payment plans to sales and general help inquiries. Sheree’s been with SmartTrade since 2003 so it's safe to say she knows her way around the system. So if you have any invoicing queries, payments that need sorting or just need general help with SmartTrade Sheree’s more than capable to deal with whatever comes her way.
When she’s not at work she can often be found enjoying Auckland’s spectacular and rugged west coast beaches. Sheree loves her dogs, she even did a degree in canine management, so walks on the beach are mandatory. Grumpy, one of her dogs famously can collect beers from the bar, then return to pay the tab – seeing is believing!

michelle Michelle Davis - Key Customer Manager
Michelle’s our Key Account Manager primarily spending her time working with SmartTrade users to show just how effective SmartTrade can be. Michelle worked for SmartTrade from 2002 to 2005 before returning to the SmartTrade fold earlier this year. Coming from a family civil engineering business Michelle has extensive experience in construction and trade services including the marine industry so has an excellent insight into how SmartTrade can fit into a range of businesses.
Outside of work Michelle’s family is involved in offshore power boat racing with a boat in the NZ Offshore Power Boat Racing’s Classic Class Series