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Festive season closure

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SmartTrade – 2015/16 Christmas 
New Year Operating Hours


Dear SmartTrade Customer,

SmartTrade will be closing down on Xmas Eve and reopening on Tuesday 5th January.
There will be a technician on standby on the three working days between Xmas and New Year (29th to 31st December). If you call us on our support line you will be asked if you want to be put through to the standby technician.
                                  AU: 1800 350 495  NZ: 0800 327 943
A full schedule of our operating hours over the Xmas-New Year period:

December
   Wednesday 23rd 6am to 3pm AEST, 8am to 5pm NZT – normal service
   Thursday 24th Closed – Emergency technical support service available
   Friday 25th Closed – Xmas Day
   Monday 28th Closed – Boxing Day statutory holiday
   Tuesday 29th Closed – Emergency technical support service available
   Wednesday 30th Closed – Emergency technical support service available
   Thursday 31st Closed – Emergency technical support service available
January
   Friday 1st Closed – New Year's day
   Monday 4th Closed – Statutory Holiday in NZ, Emergency technical support available
   Tuesday 5th Normal services resume

We wish you, your team and your families a very Happy Christmas and a restful and relaxing holiday season. Thank you for your support during 2015 and we look forward to working with you again in 2016.

Regards
SmartTrade Support
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